UniVox ("univoxedu.com") respects your privacy. This policy details how we collect, handle, and safeguard your personal details when you interact with our website or consult with our admission advisors.
1 Scope & Purpose
This Privacy Policy applies to all visitors, prospective students, and parents who submit enquiries, use our course comparison tools, or request counselling assistance through UniVox (referred to as "UniVox", "we", "us", or "our").
2 Information We Collect
We collect information that you voluntarily provide when filling out forms on our platform, as well as technical data automatically generated during your visit:
- Contact Details: Your full name, mobile phone number, email address, city, and state.
- Academic Context: Highest qualification, school stream, graduation subjects, course of interest (e.g. Online MBA, BBA, MCA), budget preferences, and learning mode choice.
- Communication Records: Messages, feedback, call logs, WhatsApp interaction history, and enquiry notes recorded during counselling.
- Technical Data: IP address, device type, browser type, referral source, pages visited, and UTM parameters for traffic measurement.
3 How We Use Your Information
Your information is used strictly to deliver and improve our education counselling services:
- To provide personalized, one-to-one admission guidance and shortlist relevant university options.
- To answer your specific queries regarding fees, eligibility, eligibility checks, and application procedures.
- To assist you with application document preparation and referral to your selected university.
- To send transactional updates, counselling reminders, and information about key admission deadlines.
4 Communication Consent & DND Policy
By submitting your name and contact details on UniVox forms or chat widgets, you explicitly authorize UniVox and its academic advisors to contact you via Phone Call, SMS, Email, or WhatsApp regarding your admission enquiry.
This consent overrides any registration under the National Do Not Call (NDNC) registry or Do Not Disturb (DND) status on your telecom network for the purpose of fulfilling your requested counselling enquiry.
5 Information Sharing & Third-Party Disclosure
UniVox maintains strict confidentiality standards:
- University Partners: When you choose to apply or request direct details from a specific university, we share your relevant academic profile with that respective institution to facilitate your admission process.
- No Data Sale: We do NOT sell, rent, or trade student databases to third-party commercial brokers or unauthorized entities.
- Service Providers: We may use trusted cloud infrastructure, email service providers, and SMS gateways bound by strict confidentiality agreements.
- Legal Compliance: Information may be disclosed if mandated by law, regulatory authorities, or court order.
6 Cookies & Analytics
We use standard cookies and analytics tracking (such as Google Analytics and Meta Pixel) to analyze website performance, measure traffic sources, and optimize user experience. You can disable cookies in your browser settings, though certain interactive features may function with reduced performance.
7 Data Security
We implement administrative, technical, and physical safeguards to protect student data against unauthorized access, loss, or alteration. HTTPS encryption is enforced across all web traffic. However, no internet transmission is 100% immune to security breaches, and visitors transmit information at their own risk.
8 Your Rights & Choice
You have the right to request access to the information we hold about you, request corrections, or ask to stop receiving non-essential counselling communications. You may withdraw consent at any time by emailing us.
9 Contact Us
For any privacy queries, correction requests, or data protection concerns, please reach out to us: